Episode 09: Ultra premium experiences on a luxury jet

Imagine embarking on a journey of a lifetime, where every moment is filled with awe-inspiring experiences and unparalleled service. TCS World Travel specializes in curating all-inclusive trips that deliver precisely that. They have carefully crafted their offerings to provide meaningful adventures in unique destinations across the globe all while flying in luxury private jets. Their expertise and dedication have earned them numerous accolades, making them the most-awarded jet expedition company globally.

On today’s episode, I am joined by Ryan Dai, Digital Experience Manager at TCS World Travel who will talk to us about the luxury jet world tours. We’ll hear how IFC together with the digital technology plays an integral role in the overall passenger experience and the operations of TCS World Travel.

It definitely is a departure from inflight entertainment for commercial air travel passengers, crafting digital and entertainment experiences for ‘ultra-premium’ customers on luxury jets. We’ll go behind-the-scenes to hear how the experience is shaped and delivered in order to exceed the expectations of customers who would have spent well into the six figures to be a part of a bespoke TCS World Travel experience.

Acronyms explained

GUI - Graphical User Interface

CMS - Content Management System

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Episode 10: Airlines and Families: Unveiling the Passenger Experience

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Episode 08: Deep Dive - Inmarsat Passenger Experience Survey 2022